Guest Experience Executive (Sports Club) - Bali

Prestige Professions Pte Ltd is seeking a Guest Experience Executive to join our exclusive sports club in Bali. This role is perfect for someone who thrives on creating memorable experiences and ensuring our members feel valued. In this position, you'll be the face of our club, greeting members with a warm smile and providing exceptional service. Enjoy a work-life balance, a conducive work environment, and competitive compensation as you help us maintain our reputation as Bali's premier sports club.

As a Guest Experience Executive, you'll be responsible for delivering outstanding service to our members. You'll handle member check-ins, assist with sports activities, and ensure our club's facilities are clean and well-maintained. This role offers a unique opportunity to work in a vibrant, fast-paced environment while making a tangible impact on our members' experience. Join us and be part of a team that values excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Greet and assist members with a warm and professional demeanor.
• Handle member check-ins and check-outs efficiently.
• Assist with sports activities and ensure a safe and enjoyable experience for all participants.
• Maintain the cleanliness and organization of the club's facilities.
• Provide excellent customer service and resolve any member concerns promptly.
• Collaborate with the team to ensure smooth operations and a positive member experience.
• Promote our club's events and activities to enhance member engagement.
• Stay updated on industry trends and best practices to continuously improve the guest experience.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in customer service or hospitality.
• Excellent communication and interpersonal skills.
• Fluency in English and Bahasa Indonesia.
• Ability to work well under pressure and in a fast-paced environment.
• Strong organizational and problem-solving skills.
• Enthusiasm for sports and a passion for creating memorable experiences.
• Valid driver's license and willingness to drive the club's vehicle.
• Ability to lift and carry up to 20 kg.

🛠️ Keahlian

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